This policy explains how Click Art Productions handles personal information when you visit this website, contact the studio or enquire about a project.
Information you provide
We may receive your name, email address, telephone number, company name, chosen service, project brief, timeline and any other information you choose to include in an enquiry or later correspondence.
How the enquiry form works
The website’s enquiry form prepares a message and opens WhatsApp. The website itself does not submit the form to, or store it in, a website database. Once you send the message, it is handled through WhatsApp.
Technical information
Our hosting provider may process ordinary technical records such as IP address, browser type, requested page, date and time, and security logs to deliver and protect the website. The site loads fonts from Google Fonts, which may receive technical request information under Google’s own privacy terms.
How we use information
We use personal information to respond to enquiries, prepare quotations, plan and deliver agreed services, manage client relationships, maintain business records, protect the website, and comply with legal obligations. Where consent is the appropriate basis, you may withdraw it by contacting us.
Cookies and analytics
We do not currently use advertising cookies, behavioural tracking or a website analytics service. Basic technologies required by your browser or hosting provider may still be used to load, secure and operate the site. If this changes, we will update this policy and, where required, provide an appropriate choice.
Sharing and service providers
We do not sell personal information. We may share information only when reasonably necessary with service providers supporting our communications, hosting or project delivery; professional advisers; a client-approved production partner; or a public authority where required by law. Providers may process information in other countries, subject to applicable safeguards and restrictions.
Retention and security
We keep enquiry and project information only for as long as reasonably needed for the purpose collected, our client relationship, record-keeping, legal obligations and dispute resolution. We use reasonable administrative and technical measures to protect it, while recognising that no internet or email transmission can be guaranteed completely secure.
Your choices and rights
Subject to applicable law, you may ask what personal information we hold about you, request correction or deletion, withdraw consent, or raise a grievance about its handling. We may need to verify your identity before acting on a request, and some records may need to be retained where the law permits or requires it.
External links and children
Links to maps, email providers and other external services are governed by those services’ privacy practices. This website is intended for business and general audiences and is not designed to collect personal information from children.
Updates and contact
We may update this policy when our website, services or legal obligations change. For a privacy request or question, email info@clickartproductions.com, call +91 86182 77138, or write to 245/A, Anjanapura BDA Layout, 11th Block, Bangalore South, Karnataka 560062, India.